Returns Policy

Need to Create a Return?

You can use the returns link below to start a return for your online purchase.

START YOUR RETURN HERE

Our Return Policy

At DAZZ, we want you to be fully satisfied with your purchase. You may return any unused DAZZ product for a refund or exchange within 30 days of the purchase date.

Return Conditions

• Merchandise must be in new and unused condition with all original packaging, tags, and accessories included.
• All returns are subject to inspection.
• Only items purchased directly from DAZZ, either online at dazz.cool or at DAZZ-owned stores, are eligible for return. Products bought through other retailers must be returned according to their respective return policies.
• For DAZZ-owned in-store purchases, products must be returned in the country where they were originally purchased (e.g., items bought in the U.S. cannot be returned in Canada, and vice versa).
• Free Size Exchange: We’re happy to offer free exchanges if the size doesn’t work out. However, if you choose to return an item due to a sizing issue instead of exchanging, a shipping cost will be deducted as a restocking fee. Conditions may apply.

Ineligible Items for Return

• Clearance items
• Items marked as “Final Sale” on the product detail page or at the point of sale
• Gift Cards and Electronic Gift Cards
• Other exclusions may apply

Refund Process

• Free returns using the prepaid shipping label provided in the return portal (excluding returns for sizing issues that are not exchanged).
• Expect a refund to the original form of payment within 7 to 14 days after DAZZ receives your return. Please note that shipping charges are non-refundable. Refunds may take up to 30 days to appear on your credit card statement.

Helpful Tips

Reuse the original packaging for your return to maintain the quality of the item(s) and save on materials.

 

Thank you for choosing DAZZ!