Conditions d’utilisation

These website terms and conditions of use for DAZZ ("Company," "we," "us," "our") constitute a legal agreement and are entered into by and between you and DAZZ. The following terms and conditions, together with any documents and/or additional terms they expressly incorporate by reference (collectively, these “Terms and Conditions”), govern your access to and use, including any content, functionality, and services offered on or through www.dazz.com (the “Website”).

1. Terms of Use
1.1 Acceptance of Terms
By accessing and/or using the Website, ordering and/or accepting delivery of our products or services, you (together with all persons accessing or using the Website, collectively, the “Users”) signify that you have read, understand, and unconditionally agree to be bound by this Agreement in all respects with respect to the Website and your use of the Website.

1.2 Amendment of Terms
We may amend the Terms from time to time. You agree that you will review these Terms periodically. You may be required to click “accept” or “agree” to show your consent to an amended version of these Terms; otherwise, unless we provide a delayed effective date, all amendments will be effective upon posting of such amended Terms on the Website. You are free to decide whether or not to accept any amended version of the Terms, but your continued access to or use of the Website after an amendment becomes effective constitutes your consent to be bound by the Terms, as amended. Your use of the Website will be subject to the version of the Terms in effect at the time of use.

1.3 Additional Terms
In addition to these Terms, when using particular offers, promotions, products, services, or features, you will also be subject to any additional posted guidelines or rules applicable to such offer, promotion, product, service, or feature, which may be posted and modified from time to time. All such additional terms are hereby incorporated by reference into the Terms, provided that in the event of any conflict between such additional terms and the Terms, the Terms shall control.

2. Intended Audience
This Website is intended for individuals who have reached the legal age of majority in the jurisdiction of their residence and who have the capacity to enter into legally binding contracts. Although this Website may be accessible worldwide, we do not sell products outside of the regions we service, and we make no representation that products or materials on this Website are appropriate or available for purchase and/or use in locations outside of these regions. Those who choose to access this Website from other locations do so on their own initiative and are responsible for compliance with local laws.

3. Online Orders
3.1 Pricing
The prices displayed on our Website are in the currency specified for your region and do not include any applicable sales tax or shipping costs. These charges will depend on the place of delivery and will be calculated at checkout prior to completing the purchase.

3.2 Payment Methods
We accept payment via VISA, MasterCard, American Express, PayPal, and valid gift cards.

3.3 Change of Orders
Product availability is subject to change between the time that an online order is placed and the time of fulfillment. Customers will be contacted should there be any difficulty in completing their order. We reserve the right to cancel orders at our discretion.

3.4 Delivery
If you choose delivery for your orders, we will make a contract with a carrier on your behalf, unless you request otherwise at the time of placing your orders and such request is confirmed by our customer care team. Delivery of large items and/or to remote areas may be subject to additional fees. Once we deliver the goods to the carrier, the goods are legally deemed delivered to you, and the risk of loss passes to you. The delivery of your products is governed by the shipping agreement between you and the carrier.

4. Price Match Policy
4.1 Eligibility
If the price of an item you recently purchased has been reduced, we will happily perform a one-time sale adjustment at your request. For qualifying items purchased online, please contact the Customer Care team within 14 days of placing your order. The item must still be in stock and must be available in the same color and size. In-store purchases requiring a price adjustment need to be completed at one of our retail stores.

If the item is being advertised by another authorized retailer, the following criteria must be met:

The advertised price must be from a retailer with physical store locations (not an e-commerce-only retailer).
The price must be verifiable by our customer care team.
The price must be posted in the currency of your region.
The item must be available for immediate purchase from both DAZZ and the retailer you are requesting to price match.
The item must be the same model, color, and size.
The item must be new (we do not price match refurbished products).
This policy does not apply to advertising errors or misprints, demo products, coupons, special and/or limited-time savings events (i.e., Flash Sales, Black Friday, Cyber Monday, Boxing Day, grand openings, closeouts). The conditions of our price match policy may be modified without notice.

4.2 Exclusions
The Price Match Policy does not apply if the lower price is offered under the following circumstances:

Limited-time promotions (such as Black Friday, Cyber Monday, Boxing Day, or grand opening sales), flash sales, liquidation sales, or clearance sales.
Offered by auction sites, e-commerce-only retailers, or marketplace platforms.
Membership-based pricing, wholesale, bulk or corporate purchases, financing offers, bundle deals, free items, demo products, or promotional giveaways.
Coupon or loyalty program point redemption.
Advertising errors or misprints.
This price match policy cannot be combined with any other DAZZ offer or promotion.

4.3 Process
Online Purchase: Please contact our online customer care team within 14 days of placing your order. Provide the necessary details and proof of the lower price, as well as your account information and order number. Our online customer care team will verify the information and process the price adjustment.

In-store Purchase: Please visit the retail store where you purchased our product within 30 days of the original purchase. Present the proof of the lower price, as well as the original receipt. Our staff at the customer service desk will verify the information and process the price adjustment.

4.4 Policy Changes and Discretions
We reserve the right to modify or terminate the Price Match Policy at any time without prior notice. Our decision regarding price match requests is final and may be made at our discretion. We reserve the right to refuse a price match if the request does not meet all the eligibility criteria outlined in this policy. We reserve the right to independently verify price and availability before issuing the price adjustment to you.

5. Hours of Operation
5.1 Store Hours
DAZZ stores operate in strict accordance with the bylaws of their particular municipality and/or region. Hours of operation, including Holidays Hours and Closures, may be found on any store’s page within our Store Locator and as posted at the individual store entrance. Hours are subject to change without notice.

5.2 Website Hours
Our Website is available to our customers 24 hours a day, 365 days a year, subject to regular site maintenance.

5.3 Estimated Delivery Time
Orders are typically processed and fulfilled or shipped within 3 to 5 business days. The estimated delivery time depends on the shipping method selected and the destination. Occasional delays may occur due to factors such as high order volume, product availability, order customization requirements, natural disasters, holidays, or unforeseen disruptions in shipping services.

6. Use of Website
We and our affiliates grant you a limited, revocable, nonexclusive license to use this Website solely for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy materials on the Website, reverse engineer or break into the Website, or use materials, products, or services in violation of any law. The use of this Website is at our sole discretion, and we may terminate your use of this Website at any time without notice. You further acknowledge that we will cooperate fully with investigations of violations of systems or network security at other sites and will cooperate with law enforcement in investigating suspected criminal violations.