Shipping policy

Shipping overview

The rates below reflect DAZZ’s currently configured checkout shipping settings. Delivery windows are estimates based on the shipping method names configured in our store, not guaranteed arrival times. Available shipping methods and the final prices shown at checkout may vary depending on your destination and market currency. Shipping charges are non-refundable.

Please note: We cannot deliver to P.O. boxes.

Free standard shipping

  • Canada: Free standard shipping (9–12 business days) on orders of CAD $100 or more (before taxes), as configured.
  • United States: Free standard shipping (9–12 business days) on orders of USD $100 or more (before taxes), as configured.

Free standard shipping thresholds apply only as configured for each destination above. They do not automatically apply to European or other international destinations.

Canada

  • Standard (9–12 business days): CAD $9.99 when the order total is between CAD $0.00 and CAD $99.99 (inclusive), as configured.
  • Standard (9–12 business days): CAD $0.00 when the order total is CAD $100.00 or more, as configured.
  • Faster option (3–8 business days): CAD $19.99 (no order-total threshold), as configured.

United States

  • Standard (9–12 business days): USD $9.99 when the order total is between USD $0.01 and USD $99.99 (inclusive), as configured.
  • Standard (9–12 business days): USD $0.00 when the order total is USD $100.00 or more, as configured.
  • Faster option (3–8 business days): USD $19.99 (no order-total threshold), as configured.

United States shipping rates and order-total conditions are configured in USD. The methods and amounts shown at checkout are the authoritative quote for your order.

Selected European destinations (flat rate)

For Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Romania, Slovakia, and Slovenia, a flat-rate method is configured:

  • 7–10 business days: CAD $29.95 (no free-shipping threshold configured for this zone).

Other configured destinations

We also ship to additional destinations enabled in checkout, including other European countries (for example Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, and the United Kingdom) as well as destinations such as Australia, Hong Kong, Israel, Japan, Malaysia, New Zealand, Singapore, South Korea, and the United Arab Emirates. For these destinations, shipping is calculated at checkout using Canada Post carrier rates. There is no free-shipping threshold configured for these carrier-calculated methods.

Destination availability is determined by the countries enabled in our shipping settings; if a destination is not offered at checkout, we cannot ship there.

When can I expect to receive my order?

We strive to process and ship orders as quickly as possible. It may take up to 5 business days to receive a shipping confirmation with a tracking number. Orders placed on DAZZ.cool may be shipped by one or more carriers.

Once your order has shipped, you will receive an email with your tracking number and a link to track your order.

Why isn’t my tracking number working?

We assign a tracking number when your package is ready to ship. Tracking details may take up to 7 days to update after the package leaves our facility. Please continue to track your order through the carrier link in your shipping confirmation email.

Duties, taxes, and import fees

For orders shipped outside Canada, import duties, taxes, brokerage fees, and any other related charges may apply and are determined by customs authorities. Unless a landed-cost amount is expressly shown and collected at checkout for your order, such charges are the buyer’s responsibility and are not included in the product price or shipping fee. DAZZ is not responsible for these additional costs. Check with your local customs office before ordering if you have questions.